Frequently Asked Questions
Everything you need to know about your EREBUS timepiece.
What kind of movements are used in EREBUS watches?
We exclusively use high-grade automatic and quartz movements from reputable manufacturers like Seiko (NH series) and Miyota to ensure lifelong reliability and precision.
How long does international shipping take?
We ship worldwide via express couriers. Standard international delivery typically takes 5-7 business days, depending on your location and customs processing.
Are EREBUS watches water resistant?
Yes, all our timepieces feature a minimum water resistance of 100m (10 ATM), making them suitable for swimming and snorkeling. Please refer to specific model specs for professional diving ratings.
What is your return policy?
We offer a 30-day return window for all unworn watches in their original packaging. If you are not completely satisfied, you can return your item for a full refund or exchange.
Do the watches come with a warranty?
Every EREBUS watch is backed by a 2-year limited international warranty that covers any manufacturing or mechanical defects from the date of purchase.
What materials are used for the watch crystals?
To provide maximum scratch resistance and clarity, we use flat or domed sapphire crystals with multiple layers of anti-reflective coating on all our watch models.